SC

Reviewed by [Employment Law Expert]

Qualified Employment Solicitor

Introduction

Managing a redundancy exercise is one of the most challenging responsibilities an employer can face. Beyond the human impact on affected employees, there are significant legal obligations that must be met to avoid costly tribunal claims and reputational damage. Getting the redundancy process right requires careful planning, proper consultation, fair selection, and meticulous documentation.

This comprehensive guide explains the redundancy process for employers in England and Wales, covering everything from the initial business case through to final termination. Whether you are planning to make one person redundant or conducting a large-scale restructuring affecting hundreds of employees, this guide will help you understand your legal obligations and implement best practice procedures.

⚠ Protective Award Risk

Failure to follow correct procedures can result in unfair dismissal claims, discrimination claims, and protective awards of up to 90 days’ pay per affected employee for consultation failures. For large-scale redundancies, the financial consequences of inadequate consultation can be severe.

Planning a Redundancy Exercise

Thorough planning is essential before any redundancy exercise begins. Rushing into redundancies without proper preparation significantly increases the risk of legal challenge and can cause unnecessary distress to employees.

Business Case Documentation

Before making any redundancy decisions, you must establish and document a genuine business reason for the proposed redundancies. Your business case documentation should include:

  • The commercial context: Economic factors, market conditions, or strategic changes driving the need for workforce reduction
  • Financial analysis: Budget constraints, cost savings targets, or revenue projections that necessitate restructuring
  • Operational requirements: Changes to business processes, technology, or organisational structure that reduce headcount requirements
  • Alternatives considered: Evidence that you have considered alternatives to redundancy, such as recruitment freezes, reducing overtime, redeployment, or voluntary redundancy
  • Projected outcomes: The number of roles affected and the expected business benefit

Establishing the Pool

The selection pool is the group of employees from which those to be made redundant will be selected. When establishing the redundancy pool, consider:

  • Role similarity: Employees doing the same or similar work should generally be pooled together
  • Interchangeability: Consider whether employees could reasonably be expected to do each other’s jobs
  • Organisational structure: Pools may be defined by department, location, or business unit where this is justified
  • Contractual terms: Different terms and conditions may justify separate pools in some circumstances

⚠ Common Mistakes in Pool Definition

  • Making the pool too narrow (potentially targeting specific individuals)
  • Failing to include employees on maternity leave, sick leave, or secondment
  • Excluding comparable roles in other departments without justification
  • Treating part-time employees differently without objective justification

Timeline Planning

Adequate time must be built into your redundancy timeline. Key timeline considerations include:

  • Collective consultation minimum periods: 30 days for 20-99 redundancies, 45 days for 100 or more
  • Individual consultation time: Even where collective consultation is not required, meaningful individual consultation takes time
  • Notice periods: Statutory or contractual notice periods run after the redundancy decision is confirmed
  • Practical matters: Time for appeals, settlement negotiations, handovers, and administrative processing

Use our timeline calculator to plan your consultation timeline and ensure you meet all statutory requirements.

Consultation Requirements

Consultation is at the heart of a fair redundancy process. The law distinguishes between individual consultation (required in all cases) and collective consultation (required when 20 or more employees may be dismissed).

Individual Consultation

Individual consultation is required whenever an employee may be made redundant, regardless of the total numbers involved. Meaningful individual consultation involves:

  • Explanation of the situation: Clearly explaining the business reasons for redundancy and why the employee’s role is at risk
  • Opportunity to respond: Giving the employee a genuine opportunity to make representations, suggest alternatives, or challenge the proposed selection
  • Consideration of alternatives: Actively considering suitable alternative employment within the organisation
  • Fair selection: Where selection criteria are applied, explaining how the employee scored and allowing them to challenge their assessment
  • Adequate time: Allowing sufficient time for the employee to consider their position, seek advice, and respond

Collective Consultation (20+ employees)

When an employer proposes to dismiss 20 or more employees at one establishment within a 90-day period, collective consultation obligations under TULRCA 1992 are triggered.

Number of Redundancies Minimum Consultation Period Notification
20-99 employees 30 days before first dismissal HR1 form to Secretary of State
100+ employees 45 days before first dismissal HR1 form to Secretary of State

Collective consultation must be undertaken with a view to reaching agreement with employee representatives on:

  • Ways of avoiding the dismissals
  • Ways of reducing the numbers to be dismissed
  • Ways of mitigating the consequences of the dismissals

⚠ Protective Award Risk

Failure to consult properly during collective redundancy can result in a protective award of up to 90 days’ gross pay per affected employee. This is awarded by an employment tribunal under TULRCA 1992 s.189 and applies on top of any unfair dismissal compensation. For large-scale redundancies, the financial consequences of inadequate consultation can be severe.

Government Notification (HR1 Form)

Employers proposing collective redundancies must notify the Secretary of State for Business and Trade using the HR1 form. This notification must be given:

  • At least 30 days before the first dismissal takes effect (for 20-99 redundancies)
  • At least 45 days before the first dismissal takes effect (for 100+ redundancies)

⚠ Criminal Offence

Failure to notify the Secretary of State using the HR1 form is a criminal offence, and directors can be held personally liable.

Selection Criteria

Where more employees are at risk than the number of redundancies required, selection criteria must be applied to determine who will be dismissed. Selection criteria should be as objective as possible, measurable, and can be evidenced.

✓ Objective Criteria Examples

  • Attendance records (with appropriate exclusions)
  • Disciplinary record (live warnings only)
  • Qualifications and certifications
  • Measurable performance metrics (sales figures, error rates, productivity data)
  • Length of service
  • Skills assessments with defined marking schemes

✗ Subjective Criteria to Avoid

  • “Attitude” or “commitment” without measurable indicators
  • “Flexibility” without defined parameters
  • “Team fit” or “cultural alignment”
  • Manager opinions without supporting evidence
  • Length of service alone (LIFO – can be age discrimination)
  • Part-time or flexible working status

Attendance (Use with Caution)

Attendance records are commonly used as selection criteria but carry significant legal risks. Employers must exclude absences that are:

  • Disability-related: Absence caused by a disability must be excluded, and failing to do so may constitute disability discrimination
  • Pregnancy or maternity-related: Any absence related to pregnancy or maternity must be excluded
  • Family leave: Periods of maternity, paternity, adoption, shared parental, or parental bereavement leave should not be counted against employees
  • Protected industrial action: Absence due to lawful industrial action

✓ Best Practice for Selection

  • Document your criteria before selection begins
  • Have multiple scorers to reduce bias
  • Keep evidence supporting each score
  • Share criteria with employees during consultation
  • Allow employees to challenge their scores
  • Moderate scores to check for bias or inconsistency

Calculating Redundancy Pay

Understanding redundancy costs is essential for financial planning and budgeting. Employers must pay at least the statutory minimum, though many choose to offer enhanced packages.

Statutory Formula

All employees with two or more years’ continuous service are entitled to statutory redundancy pay:

Age Bracket Entitlement
Under 22 0.5 week’s pay per year of service
22-40 1 week’s pay per year of service
41 and over 1.5 weeks’ pay per year of service

💰 2025 Statutory Limits (April 2025)

  • Maximum weekly pay for calculation: £719
  • Maximum years of service counted: 20 years
  • Maximum statutory redundancy payment: £21,570

Use our redundancy calculator to calculate statutory redundancy costs for your workforce.

Enhanced Packages

Many employers offer enhanced redundancy terms above the statutory minimum. Common enhanced redundancy structures include:

  • Multiplied statutory: Applying a multiplier to the statutory calculation (e.g., 2x or 3x statutory)
  • Uncapped weekly pay: Using actual weekly earnings rather than the statutory cap
  • Additional weeks per year: Offering more weeks’ pay per year of service than the statutory formula
  • Fixed payments: A flat payment in addition to statutory entitlement

The first £30,000 of redundancy pay is tax-free. Use our tax calculator to understand redundancy tax implications for your payments.

Notice Periods

Employees selected for redundancy are entitled to a notice period before their employment ends. Understanding notice entitlements is essential for timeline planning.

Statutory Minimum Notice

Service Length Statutory Notice
1 month to 2 years 1 week
2 to 12 years 1 week per complete year
12+ years 12 weeks (maximum)

Contractual notice is set out in the employment contract and may be longer than statutory minimums. Where contractual notice is longer than statutory notice, the contractual period applies.

Payment in Lieu (PILON)

Payment in lieu of notice (PILON) allows employers to end employment immediately by paying the employee instead of requiring them to work their notice period. The right to make PILON must usually be included in the employment contract.

⚠ Tax Implications

Payment in lieu of notice (PILON) is generally taxable as earnings, unlike redundancy pay which has a £30,000 tax-free threshold. Structure payments carefully to optimise tax efficiency for employees.

Garden Leave

Garden leave is an alternative where the employee remains employed during their notice period but is not required to attend work or perform duties. Garden leave may be appropriate when the employee has access to confidential information or client relationships.

The Process Step-by-Step

A well-structured process helps ensure legal compliance and fair treatment of affected employees.

Stage 1: Planning and Documentation

Document business reasons, identify roles affected, establish selection pools, decide on criteria, prepare timeline, brief managers, and prepare template letters.

Stage 2: Consultation Begins

Issue HR1 form (if applicable), announce redundancy situation, provide written information, explain consultation process, and begin exploring alternatives.

Stage 3: Individual Meetings

Schedule individual consultation meetings, explain why each role is at risk, discuss selection scores, explore alternative employment options, and document all meetings.

Stage 4: Selection Decisions

Complete scoring, ensure consistent application, moderate scores for bias, consider consultation responses, search for alternative vacancies, and document rationale.

Stage 5: Notice and Appeals

Confirm decisions in writing, explain appeal rights, issue notice period, notify unsuccessful alternative role applicants, and process appeals promptly.

Stage 6: Termination

Calculate final pay, prepare P45, collect company property, remove system access, provide references, and retain documentation.

For employees, understand what they should expect during this process by reading our employee guide.

Avoiding Tribunal Claims

Understanding common pitfalls and maintaining proper documentation can significantly reduce the risk of successful tribunal claims.

Common Pitfalls

⚠ Procedural Failures

  • Insufficient consultation or consultation that is a sham
  • Failing to meet collective consultation minimum periods (30/45 days)
  • Not submitting HR1 form on time
  • Predetermining outcomes before consultation
  • Rushing the process without adequate time for employee response

⚠ Selection Failures

  • Using subjective criteria without supporting evidence
  • Inconsistent application of selection criteria
  • Failing to exclude protected absences from attendance calculations
  • Pool definition that appears to target specific individuals
  • Not allowing employees to challenge their selection scores

Documentation Requirements

Comprehensive documentation provides essential evidence if decisions are challenged. Maintain records of:

  • The business case and approval for redundancy
  • Pool definition and justification
  • Selection criteria and scoring methodology
  • All consultation meeting notes
  • Written communications to employees and representatives
  • HR1 form and confirmation of receipt
  • Selection scores for all pooled employees
  • Alternative vacancy searches conducted
  • Appeal outcomes and reasoning
  • Final redundancy calculations and payments

Appeal Process

Providing an appeal process is good practice and reduces tribunal risk. An effective appeal process should be communicated in writing, set a reasonable deadline (typically 5-10 working days), and be heard by someone not involved in the original decision.

Compliance Checklist

Use this interactive checklist to ensure your redundancy exercise meets legal requirements and best practice standards. Your progress is saved automatically.

0 of 15 completed
  • Business case documented with supporting evidence
  • Alternatives to redundancy considered and documented
  • Selection pool(s) defined with clear justification
  • Selection criteria agreed (objective, non-discriminatory)
  • Timeline planned with adequate consultation periods (30/45 days if applicable)
  • Collective consultation thresholds checked (20+ in 90 days)
  • HR1 form submitted on time (if 20+ redundancies)
  • Collective consultation with appropriate representatives commenced
  • Individual consultation meetings held with all at-risk employees
  • Employees allowed adequate time to respond and make representations
  • Alternative employment options actively explored
  • Selection criteria applied fairly and consistently (protected absences excluded)
  • Redundancy payments calculated correctly
  • Correct notice period given
  • Appeal process offered and documented
Download HR Checklist PDF